Insurance

Payment error happens when purchasing insurance service.

When will the contract certificate be delivered?

I canceled my itinerary, will my insurance premiums be refunded?

How do I apply for a refund of insurance premiums?

How long does it take to refund the insurance premium?

If I cancel my ticket, can I still use my insurance?

Who should I contact if I have an accident while traveling? Who should I contact after returning to Japan?

I'm traveling abroad to several countries, can I get insurance?

Is there an age limit?

My passport is still my maiden name, should I enter my current name or maiden name?

Is it possible to insure only some of the passengers out of multiple passengers?

Can I get additional insurance after making a reservation?

I have already come abroad, can I apply for overseas travel insurance now?

Will I be covered if I cancel my planned trip due to a sudden business trip?

If I had a ticket to go to a concert but canceled it because the concert was canceled, will I be covered?

Will I be covered if I cancel my planned trip because visa was not issued in time?

How do I cancel my insurance policy?

[Departure and arrival in Japan] Can I get insurance even if I don't live in Japan? [Departure and arrival in Thailand] Can I get insurance even if I don't live in Thailand?

[Departure and arrival in Japan] Can I get insurance even if I select a language other than Japanese on the website? [Departure and arrival in Thailand] Can I get insurance even if I select a language other than Thai on the website?