Web accessibility statement

Our goal is to provide all our passengers with the best travel experience, starting with our website. Here’s our commitment to web accessibility.

Our commitment

ZIPAIR is committed to making our website and app accessible for everyone, regardless of ability. To achieve this, we’re following the Web Content Accessibility Guidelines(WCAG) 2.1, level AA criteria. These guidelines help us make our website and app more accessible, which is useful not only for people with disabilities but for everybody.

Screen reader recommendations

If you use a screen reader to access the web, we recommend using the following web browser / screen reader combinations for an optimized experience:

For Windows users: JAWS and Chrome or NVDA and Firefox

For Mac users: VoiceOver and Safari or VoiceOver and Chrome

For mobile users: VoiceOver for the iPhone and TalkBack for Android devices

Contact us

If you have any feedback about the accessibility of our website, please contact us at the following email addresses:

Japanese: contact.jp@zipair.net

English: contact.en@zipair.net

Korean: contact.kr@zipair.net

Chinese: contact.ch@zipair.net

Thai: contact.th@zipair.net