Help Center

FAQ

Inquiries

Business hours

24Hours (Only English contact center operates 24Hours)

Online Chat Inquiries

Inquiries can be made via our AI chatbot or staff.

Please start the conversation with the click of Speech Bubble in the bottom right of the screen.

Inquiries via Email

Inquiries should be emailed to contact.en@zipair.net. Please provide your full name (first and last name in English) and phone number.

Please check the domain settings so that you can receive email from "contact.en@zipair.net". In addition, the email does not reach you when you are not registered and if there is any mistake in the email address, please make sure you have no distribution of such emails to the junk folder.