Help center



Business hours

10:00am to 7:00pm (Japan time)

Online Chat Inquiries

Inquiries can be made via our AI chatbot or staff. Our AI chatbot is available 24 hours a day, but staff are only available between 10:00 - 19:00 (Japan time).

Please start conversation with clicking Speech Bubble in the bottom right of the screen.

Inquiries via Email

For general inquiries, reservations, response for a late or cancelled flight, opinions, requests etc., please inquire using the inquiry form.

Please check the domain settings so that you can receive mail from "". In addition, if the mail does not reach, your registered whether and if there is any mistake in the e-mail address, if Please make sure have not been distributed to the junk mail folder.

To inquiry form