Please make sure to check the necessary travel documents before you leave. Please note that boarding may be refused if you do not meet the entry conditions of the destination. ZIPAIR is not responsible for travel documents.
For others, please check the following.
Depending on the request of the country of your arrival or the judgment of Officer quarantine at the arrival airport,Coronavirus testing may be required.
Please print out your boarding pass sent to you via email, or you can bring a degital copy on your smart phone.
Please see details Process from reservation to boarding.
The check-in counter opens 3 hours before the departure time.
If you need to go through the procedure at the counter, please arrive in plenty of time as the deadline for the procedure is one hour before boarding time.
If you receive a notification informing you that automatic check-in could not be completed, please make sure to check in at the check-in counter at least 1 hour before departure. You cannot board after the deadline.
※Due to strengthening of precautionary measures against Covid-19, we ask that all customers please check in at the check in counters available at the airport.
Please check below for details regarding check-in.
Please contact our contact center.
In ZIPAIR, passengers don't need to manually web check-in. Auto check-in will automatically be performed 24 hours before departure. Passenger who are not eligible for auto check-in must check in at the counter at least 1 hour before departure.
Please see details Regarding Check-in.