Certificates

  • Boarding Certificates

    Boarding certificates can be issued within one year of departure.
    For issue, search the booking to issue using the Confirmation number and passenger name on the Reservation Reference: and press the "Send boarding certificate" button.
    In order to verify your identity, you will need to enter the passport number you used when traveling to Japan.

  • Delay/Cancellation/Change of Arrival Certificates

    Certificates can be issued for flights that are canceled, delayed, have changes to their area of arrival, or are returned to their departing airport.
    Please call our Contact Center or inquire at airport counter if you wish to avail this service.