Before the departure date, please complete the procedures yourself on the following websites:
Travel Insurance
[Departing from Japan] Chubb Insurance Company Website
[Departing from Thailand] Chubb Insurance Company Website
Travel Cancellation Insurance by Chubb Insurance Company
For inquiries after the departure date, please contact the following:
Departing from Japan
Email: TIMCC-Support@chubb.com
Departing from Thailand
Chubb Customer Center Hotline: +66 2611 4242
(Mondays to Fridays, 8:30 AM – 7:00 PM, except on public holidays)
Email: Travel.th@chubb.com
