How do I cancel my insurance policy?

Before departure: please contact the Chubb insurance listed below.
Overseas Travel Insurance
[Departure and arrival in Japan]https://ssp.chubbtravelinsurance.com/ctijp
[Departure and arrival in Thailand]
https://ssp.chubbtravelinsurance.com/zipairth
Travel cancellation insurance
https://ssp.chubbtravelinsurance.com/ctijp

After the departure date, please contact the Chubb insurance below
[Departure and arrival in Japan] TIMCC-Support@chubb.com
[Departure and arrival in Thailand] Chubb Customer Center
Hotline: +66 2611 4242
(Mondays to Fridays 8.30am – 7.00pm except on public holidays)
E-mail: Travel.th@chubb.com