Regarding payment

Payment methods

The following methods of payment can be used with ZIPAIR.

Payment will be made using the online payment service (external website) partnered with ZIPAIR. After selecting the payment method, you will be deemed to have agreed with the privacy policy of each online payment service.
Information regarding payments sent via our contact center will include deadlines in both Japan Standard Time (JST) and Greenwich Mean Time (GMT). Please ensure payments are made in line with the deadline.
For the payment, ZIPAIR will use the online service (external site) Worldpay, Inc. a company with which we have a tie-up. The selection of payment method indicates that the passengers have agreed to the privacy policy of the online payment service. Please note. (Worldpay Inc. Privacy Policy: https://www.fisglobal.com/en/merchant-solutions-worldpay/worldpay-privacy-policy)

Credit cards, debit cards, and prepaid cards with the Visa, Mastercard, JCB, or American Express logos, including international brands.
* Please be aware that you will not be able to complete your purchase if there is no enough balance remaining on your debit card or prepaid card.
* Please note that it is not able to use bearer prepaid cards.
* Individuals who have a credit card that includes an identity verification service and who have registered a password on this service.
Identity Verification Service
An identity verification service helps prevent fraudulent usage of credit cards, such as through impersonation, when purchasing tickets. You are required to use an identity verification service when buying services (such as tickets) from our company.
Identity verification services do not require any special software. The verification is performed directly through your credit card company and not through our website.
Certain cards may not be able to use these services. Please contact the card company for more details.
Payments via instalment/revolving payments
Depending on the card used, you may be able to change the payment terms to installment/revolving payment.
Please contact the company that issued your card for more details.
Alipay, WeChat Pay and Union Pay can be used.
*WeChatPay will not available while making a reservation through a browser from a smartphone.

Customers may select the payment currency on the internet site.

* ZIPAIR converts the currency at its applicable foreign exchange rates.