Regarding seating
Seats can be selected up to 24 hours prior to departure, however, a separate charge will apply. We accept reservations for emergency exit seats and seats in the first row up to 48 hours before departure. We recommend using this service if you have a preferred seat or would like to sit with someone.
Passengers who have not reserved the seats in advance will have their seats assigned automatically during the Mobile Check-in process.
Seat changes cannot be made at the airport counter within 24 hours of the flight departure.
Seats can be selected in advance via our website (desktop or mobile site) or via our contact center.
However, an extra handling fee will be applied when using this service through our contact center. We, therefore, recommend booking online.
- * Fees may be converted using ZIPAIR's applicable foreign exchange rate depending on the payment currency selected by the customer.
- ※ After the purchase, it's not available for a refund.
- *Seat selection fee will charge every time while changing the seat number though you have already purchased.
- *Adjacent seats are provided free for children aged from 7 to 14 years old and traveling with one adult on Vancouver route.Normally, there is a charge for pre-seat reservation, but children between the ages of 7 and 14 and those who reserve seats next to them (one person) are free of charge.Passengers who need seat assign in advance, please reach our contact center.For passengers who don't need advance seat assignment, please check seat number at the airport upon departure date.
Seating Types
ZIPAIR provides two different types of seating: a premium ZIP Full-Flat seat or a Standard seat.
There is one type of ZIP Full-Flat Seat and five types of Standard seats available. Fees for selecting seats in advance differ according to theclassification.
ZIP Full-FlatStandardBaby Safety SeatsSeating RulesCabin equipment, seat map, the guidance of the restroomIn-flight seat upgrade
ZIP Full-Flat
For safety reasons, only passengers over the age of 7 are allowed
Seat size
- Seat pitch
- Approximately 107 cm (42 inches)
- Seat width (between armrests)
- Approximately 51 cm (20 inches)
Fee
- Tokyo (Narita)-Seoul
- 300 yen
- Seoul-Tokyo (Narita)
- 3,600 won
- Tokyo (Narita)-Manila
- 1,000 yen
- Manila-Tokyo (Narita)
- 9 US dollars
- Tokyo (Narita)-Bangkok
- 1,000 yen
- Bangkok-Tokyo (Narita)
- 320 baht
- Tokyo (Narita)-Singapore
- 1,000 yen
- Singapore-Tokyo (Narita)
- 13 Singapore dollar
- Tokyo (Narita)-Honolulu
- 1,500 yen
- Honolulu-Tokyo (Narita)
- 14 US dollars
- Tokyo (Narita)-Vancouver
- 2,000 yen
- Vancouver-Tokyo (Narita)
- 21 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 2,000yen
- San Francisco-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-San Jose
- 2,000 yen
- San Jose-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-Los Angeles
- 2,000yen
- Los Angeles-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-Houston
- 2,000yen
- Houston-Tokyo (Narita)
- 18 US dollars
Standard
Seat size
- Seat pitch
- Approximately 79 cm (31 inches)
- Seat width (between armrests)
- Approximately 43 cm (17 inches) *Standard
Fee
Exit row seat or front-row seat
- Tokyo (Narita)-Seoul
- 1,500 yen
- Seoul-Tokyo (Narita)
- 18,000 won
- Tokyo (Narita)-Manila
- 4,000 yen
- Manila-Tokyo (Narita)
- 37 US dollars
- Tokyo (Narita)-Bangkok
- 4,000 yen
- Bangkok-Tokyo (Narita)
- 1,200 baht
- Tokyo (Narita)-Singapore
- 4,000 yen
- Singapore-Tokyo (Narita)
- 48 Singapore Dollar
- Tokyo (Narita)-Honolulu
- 6,000 yen
- Honolulu-Tokyo (Narita)
- 55 US dollars
- Tokyo (Narita)-Vancouver
- 8000 yen
- Vancouver-Tokyo (Narita)
- 83 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 8,000 yen
- San Francisco-Tokyo (Narita)
- 73 US dollars
- Tokyo (Narita)-San Jose
- 8,000 yen
- San Jose-Tokyo (Narita)
- 73 US dollars
- Tokyo (Narita)-Los Angeles
- 8,000yen
- Los Angeles-Tokyo (Narita)
- 73dollar
- Tokyo (Narita)-Houston
- 8,000yen
- Houston-Tokyo (Narita)
- 73 US dollars
Front area aisle/window seat
- Tokyo (Narita)-Seoul
- 800 yen
- Seoul-Tokyo (Narita)
- 9,600 won
- Tokyo (Narita)-Manila
- 1,500 yen
- Manila-Tokyo (Narita)
- 14 US dollars
- Tokyo (Narita)-Bangkok
- 1,500 yen
- Bangkok-Tokyo (Narita)
- 450 baht
- Tokyo (Narita)-Singapore
- 1,500 yen
- Singapore-Tokyo (Narita)
- 18 Singapore Dollar
- Tokyo (Narita)-Honolulu
- 2,500 yen
- Honolulu-Tokyo (Narita)
- 23 US dollars
- Tokyo (Narita)-Vancouver
- 3500 yen
- Vancouver-Tokyo (Narita)
- 36 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 3,500 yen
- San Francisco-Tokyo (Narita)
- 32 US dollars
- Tokyo (Narita)-San Jose
- 3,500 yen
- San Jose-Tokyo (Narita)
- 32 US dollars
- Tokyo (Narita)-Los Angeles
- 3,500円yen
- Los Angeles-Tokyo (Narita)
- 32 US dollars
- Tokyo (Narita)-Houston
- 3,500円yen
- Houston-Tokyo (Narita)
- 32 US dollars
Back area aisle/window seat
- Tokyo (Narita)-Seoul
- 500 yen
- Seoul-Tokyo (Narita)
- 6,000 won
- Tokyo (Narita)-Manila
- 1,300 yen
- Manila-Tokyo (Narita)
- 12 US dollars
- Tokyo (Narita)-Bangkok
- 1,300 yen
- Bangkok-Tokyo (Narita)
- 400 baht
- Tokyo (Narita)-Singapore
- 1,300 yen
- Singapore-Tokyo (Narita)
- 16 Singapore Dollar
- Tokyo (Narita)-Honolulu
- 2,000 yen
- Honolulu-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-Vancouver
- 2,700 yen
- Vancouver-Tokyo (Narita)
- 28 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 2,700 yen
- San Francisco-Tokyo (Narita)
- 25 US dollars
- Tokyo (Narita)-San Jose
- 2,700 yen
- San Jose-Tokyo (Narita)
- 25 US dollars
- Tokyo (Narita)-Los Angeles
- 2,700yen
- Los Angeles-Tokyo (Narita)
- 25 US dollars
- Tokyo (Narita)-Houston
- 2,700yen
- Houston-Tokyo (Narita)
- 25 US dollars
Limited reclining seat
- Tokyo (Narita)-Seoul
- 100 yen
- Seoul-Tokyo (Narita)
- 1,200 won
- Tokyo (Narita)-Manila
- 300 yen
- Manila-Tokyo (Narita)
- 3 US dollars
- Tokyo (Narita)-Bangkok
- 300 yen
- Bangkok-Tokyo (Narita)
- 90 Baht
- Tokyo (Narita)-Singapore
- 300 yen
- Singapore-Tokyo (Narita)
- 4 Singapore Dollar
- Tokyo (Narita)-Honolulu
- 500 yen
- Honolulu-Tokyo (Narita)
- 4 US dollars
- Tokyo (Narita)-Vancouver
- 700 yen
- Vancouver-Tokyo (Narita)
- 7 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 700 yen
- San Francisco-Tokyo (Narita)
- 6 US dollars
- Tokyo (Narita)-San Jose
- 700 yen
- San Jose-Tokyo (Narita)
- 6 US dollars
- Tokyo (Narita)-Los Angeles
- 700yen
- Los Angeles-Tokyo (Narita)
- 6 US dollars
- Tokyo (Narita)-Houston
- 700yen
- Houston-Tokyo (Narita)
- 6 US dollars
Other seating
- Tokyo (Narita)-Seoul
- 300 yen
- Seoul-Tokyo (Narita)
- 3,600 won
- Tokyo (Narita)-Manila
- 1,000 yen
- Manila-Tokyo (Narita)
- 9 US dollars
- Tokyo (Narita)-Bangkok
- 1,000 yen
- Bangkok-Tokyo (Narita)
- 320 baht
- Tokyo (Narita)-Singapore
- 1,000 yen
- Singapore-Tokyo (Narita)
- 13 Singapore dollar
- Tokyo (Narita)-Honolulu
- 1,500 yen
- Honolulu-Tokyo (Narita)
- 14 US dollars
- Tokyo (Narita)-Vancouver
- 2,000 yen
- Vancouver-Tokyo (Narita)
- 21 Canadian Dollar
- Tokyo (Narita)-San Francisco
- 2,000 yen
- San Francisco-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-San Jose
- 2,000 yen
- San Jose-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-Los Angeles
- 2,000yen
- Los Angeles-Tokyo (Narita)
- 18 US dollars
- Tokyo (Narita)-Houston
- 2,000yen
- Houston-Tokyo (Narita)
- 18 US dollars
Baby Safety Seats
ZIPAIR provides baby safety seats for infants between 0 to 1 year of age, free of charge.
Seating areas will be designated and the baby safety seat will be installed in advance.
- * Passengers may not use their own child seats.
- * For safety reasons, the following restrictions are in place for children weighing less than 9 kg. Reservations cannot be made online. Please call our Contact Center.
- * The baby safety seat must be installed facing backward. There are only a limited number of seats that allow for this.
- * If there are no seats available that allow for the safety seat to be installed backward, the accompanying adult will need to reserve their own seat, then hold the infant on their lap.
Seating Rules
Passengers may not switch seats onboard
Please note that you are required to sit in your designated seat. Passengers are forbidden from switching seats.
Limits on emergency exit row seats
To protect the safety of all of our passengers, only passengers who meet all of the following requirements may sit in the emergency exit row seats.
- Those who can communicate in Japanese or English
- Must be at least 15 years and above(passengers younger than 15 years of age may not choose to sit in emergency exit row seats)
- The passenger does not require assistance from an accompanying person or from the cabin crew when boarding.
- The passenger must be capable of opening or closing the aircraft door and of assisting others to escape in an emergency.
- The passenger must be capable of understanding escape procedures and crew members’ instructions and also of communicating these instructions verbally to other passengers.
- The passenger does not require assistance from an accompanying person during an emergency escape*
- The individual must agree to assist others to escape in an emergency.
- Passenger who is not pregnant
- Passengers for whom points - 1 to 8 do not apply will not be permitted to sit in the emergency exit row seats even if they have selected a seat in this area in advance. They will be required to move to a different seat.
- In order to ensure a swift escape during the unlikely event of an emergency, cabin crew may require passengers seated in the exit row to assist.
- Passengers in these seats cannot have baggage/bulky items on their knees or at their feet during takeoff and landing.
- * Passengers who are accompanying a passenger younger than 15 years are not permitted to sit in the exit row.
Selecting seats with U6 Standard fares
Children between the age group of 0 to 6 must be seated next to their accompanying adult.
- *Seats charges for children aged 0 to 6 and accompanying adult will be free.
- * However, this only applies if the child and the accompanying adult's seats are selected at the same time. If these are selected separately, the typical seat selection fee will apply.
- * Children between the age group of 0 to 6 are required to sit next to an accompanying adult.
- * Please understand that reservations cannot be made for children if there are no empty seats that allow the child and accompanying adult to sit together.
Cabin equipment, seat map, the guidance of the restroom
Emergency Exit
Lavatory
Wheelchair accessible lavatory
- 46ABC, 46HJK:
- Emergency exit seat
- 18ABC, 19DEG, 18HJK, 46ABC, 45DEG, 46HJK, 55AB, 55JK：
- Seats having Non-Movable Armrests : 18ABC, 19DEG, 18HJK, 46ABC, 45DEG, 46HJK, 55AB, 55JK(However, seats between 19DE and 45DE have Movable Armrests.)
- 36ABC, 36HJK:
- Seats that cannot be reclined
- 57AC, 57HK:
- Seats that can only recline slightly
In-flight seat upgrade
ZIPAIR offers a seat upgrade service from standard cabin seats to full-flat cabin seats, so that passenger can spend their time on board more comfortably.
Upgrades are subjected to the availability of Zip full-flat seats and can be purchased only through our in-flight self-ordering system.
- *Customers can purchase only on-board after takeoff. There is no pre-sales at the reservation sites or airport counters.
- *Even if vacant seats are available, the service may not be provided for safety reasons.
- Tokyo (Narita)-Seoul
- 10,000 yen
- Tokyo (Narita)-Manila
- 20,000 yen
- Tokyo (Narita)-Bangkok
- 40,000 yen
- Tokyo (Narita)-Singapore
- 40,000 yen
- Tokyo (Narita)-Honolulu
- 50,000 yen
- Tokyo (Narita)-Vancouver
- 70,000 yen
- Tokyo (Narita)-San Francisco
- 70,000 yen
- Tokyo (Narita)-San Jose
- 70,000 yen
- Tokyo (Narita)-Los Angeles
- 70,000 yen
- Tokyo (Narita)-Houston
- Preparing
